Management Analyst 4

Website Washington State Department of Enterprise Services

*Please note–1st review of applications will take place 9/27 and the hiring authority reserves the right to offer the position at any time thereafter *



Management Analyst 4

Who we are:
The Department of Enterprise Services’ (DES) mission is “strengthening the business of government.” DES does this through its vision of delivering high quality, cost effective support services, policy and governance to state government and other public entities so they can focus on their core missions. DES’s goals are to offer expertise in facilities & capitol grounds management, acquisitions, training & support, and various shared services. We relentlessly pursue our strategic drivers: satisfied customers, a healthy team culture and a financially healthy organization. We value Respect, Integrity, Excellence, Diversity, Equity and Inclusion. We seek new team members who share our commitment to be an equity-driven and antiracist organization. We listen to customers and team members to understand what they need and expect. We promote creativity, learning and improvement to meet those needs and adapt to the ever-changing business environment. We measure our results and seek feedback to improve our performance.

Within DES, the Buildings & Grounds Division (B&G) is responsible for Capitol Campus operations, stewardship, and historic preservation. B&G provides service to over 42 agencies; and maintains, operates and preserves the 486-acre state Capitol Campus in Olympia (including more than 28 buildings), 18 public monuments, four state parks and a 260-acre lake.

What you will be doing:
You will research, analyze, evaluate and present recommendations to management regarding multi-dimensional issues.  Utilizing professional level expertise, you will develop data informed recommendations that support business strategies, solutions and projects. You will also work to streamline procedures and provide assistance in leading agency process improvement teams.

Who we are looking for:
We are seeking a professional with research skills and the ability to manage multiple complex projects simultaneously.  You are able to break down, sort and synthesize information, identify key messages and central themes, form accurate conclusions about the meaning of the information, and develop appropriate action steps and recommendations.  You possess advanced Excel skills and can develop complex reports, charts, graphs, and other reporting tools.  Experience using SQL would be a plus! Additionally, you possess the ability to actively build and maintain positive relationships with stakeholders and cross-functional work teams.

Why you should join us:
In addition to a comprehensive benefits packagewe also offer:A work location close to downtown Olympia; close to the waterfront, Farmer’s Market, Capitol Lake, and many restaurants
Capital Campus garage parking for the low cost of $35 per month
Bus service (including the free DASH shuttle) and Vanpool (commuting) opportunities
Mobile and flexible work opportunities
An Infants in the Workplace program
Supported growth and development.
DutiesSome of what you will enjoy doing:

Extract, manipulate and synthesize data for complex analysis, reports or other tasks in support of senior management and program initiatives.
Demonstrate advanced Excel, strong grammar and editing, and basic SQL skills in the development of complex reports, charts, graphs and other reporting tools.
Collaborate with senior management in development and institution of software system improvements.
Perform system testing, data auditing and cleanup, and aid in training sessions, development of instructional materials and implementation of new processes and features.
Collaborate with senior management in initiation, planning, execution, monitoring and closing of projects.
Prepare project charters, Gantt charts, dashboards and other project outputs, manage project costs and schedules, procure resources, schedule project meetings, communicate with project stakeholders, and monitor project risks and issues.
Process and manage requested updates to Preventative Maintenance program; serve as primary contact for team members requesting changes to preventative maintenance work order or schedules.
Lead monthly planning meetings with schedulers and generate Preventative Maintenance work orders on regular basis according to feedback acquired during those meetings.
Identify potential efficiencies or deficiencies within the program and present solutions to senior management for evaluation.
Use interpersonal skills to facilitate communication and success with a diverse group of people in a variety of roles.
QualificationsRequired Qualifications:

A Bachelor’s degree in business administration, public administration, accounting, public health, health administration, or related field; AND
Four (4) years of experience in conducting research and analyzing policies, laws, rules, or regulation, or analyzing and reporting on performance analysis.

A combination of relevant education and experience.
The most qualified candidates will also possess the following knowledge, skills, & abilities: Expert-level skills in Microsoft Office applications including: Word, Excel, Visio and Outlook.
Ability to learn and be proficient in other computer programs as necessary to monitor, track and evaluate data.
Demonstrated expert-level writing and communications skills, with attention to detail in formatting and editing reports, correspondence and other documents.

Desired Qualifications:Basic working knowledge of Sharepoint and/or HTML
In-depth knowledge of government organization and administrative procedures.
Ability to achieve excellent results with little need of oversight; earns the trust, respect and confidence of coworkers and customers through consistent forthrightness and professionalism in all interaction.
Knowledge of the state’s legislative and budgeting processes.
Familiarity with building management processes, procedures, and maintenance needs.
Familiarity with legal contracts and/or real estate services practices.
Familiarity with Geographical Information Systems and/or AutoCad.
Experience using Structured Query Language (SQL).
Diversity Equity and Inclusion (DEI) Competencies:
Incumbents to this position must possess and demonstrate the following competencies:
Able to learn and understand the language and concepts of our DES DEI culture and commit to being a part of creating and maintaining a diverse, equitable, respectful and inclusive workplace.
Demonstrate a commitment to growth, learning and self-awareness when provided training and opportunities to participate in improving our work environment.
Participate and behave in a manner that creates trust and builds working relationships, promoting teamwork and collaboration in the work environment.
Demonstrate the understanding that all people are valued; contribute to an equitable, inclusive and respectful environment when working with members of the group, team, organization or community.
Commit to being an active participant in continually evaluating and improving strategies that promote equity and inclusion in our organization.


Supplemental InformationPlease provide the following documents in order to be considered; failure to do so may result in you not being considered for the position:

A letter of interest, describing how you meet the qualifications for this position as outlined in the job posting;
A current resume, detailing experience, and education; and
A current list of at least three (3) professional references with current contact information (attached or available to provide at the time of interview)
Conditions of Employment:
COVID Vaccination Requirement: Per Governor Inslee’s Proclamation 21-14 (Download PDF reader), state employees must be fully vaccinated no later than October 18, 2021, as a condition of employment. Being fully vaccinated means that an individual is at least two weeks past their final dose of an authorized COVID-19 vaccine regimen. If you are a selected candidate, you will be required to provide proof of vaccination. You may request an accommodation if you are unable to meet the requirement due to a medical or religious necessity.
Background Check Notice:  Prior to any new appointment into the Department of Enterprise Services, a background check including criminal record history will be conducted.  Information from the background check will not necessarily preclude employment, but will be considered in determining the applicant’s suitability and competence to perform in the position.
Union Inclusion:
This position is included in a bargaining unit represented by the Washington Federation of State Employees (WFSE).

Opportunity for All:
The Department of Enterprise Services celebrates our differences and we are committed to a workplace that supports equal opportunity employment and inclusion regardless of race, creed, color, national origin, citizenship or immigration status, marital status, families with children (including pregnancy, childbirth, or related medical conditions), sex, sexual orientation, gender identity diversity, age, status as a protected veteran, honorably discharged veteran or military status, status as an individual with the presence of any sensory, mental, or physical disability or the use of a trained dog guide or service animal by a person with disabilities or other applicable legally protected characteristics. We will also consider qualified applicants with criminal histories, consistent with applicable federal, state and local laws.

You are welcome to include the name and pronoun you would like to be referred to in your materials and we will honor this as you interact with our organization.

Veterans Preference:
Applicants who meet the minimum qualifications and wish to claim Veteran’s Preference MUST attach a copy of their DD214, or other verification of military service. Please blackout any personally identifiable data such as social security number. For additional information on Veteran’s Preference and guidance on how to determine if you are eligible, click here.  We thank you and are grateful for your service!

Contact Information:
For questions about this recruitment or to request a reasonable accommodation in the application process, contact Steve Camerer at (360) 407-8408 or email  Applicants who are deaf or hard of hearing may call through the Washington Relay Service by dialing 7-1-1 or 1-800-833-6388.

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