Director, Internal Communications
TNTP seeks a full-time Director, Internal Communications. This position is based in a home office anywhere in the U.S. and is available immediately. Occasional travel is required.
Who We Are
A national nonprofit founded by teachers, TNTP believes our nation’s public schools can offer all children an excellent education. Today we are a diverse team from a wide range of fields, united by a fierce commitment to helping school systems end educational inequality. We work at every level of the public education system to attract and train talented teachers and school leaders, ensure rigorous and engaging classrooms, and create environments that prioritize great teaching and accelerate student learning.
TNTP’s Internal Communications team supports a virtual workforce of 700 individuals in full-time, temporary, and seasonal roles and is charged with:
- Ensuring we have a diverse set of strong communications channels across the organization and integrating consistent messaging throughout;
- Developing the infrastructure to support more inclusive two-way communication practices;
- Building the capacity of TNTP’s leaders and central teams to effectively communicate with staff;
- Positively impacting staff engagement through campaigns that celebrate our staff and lift up the impact of our work on the people we serve.
What You’ll Do
As the Director, Internal Communications, you will develop clear, compelling messages and both design and execute creative, people-centered communications campaigns. You will report to the Partner, Internal Communications and be responsible for directing the editorial component of TNTP’s internal communications efforts, developing and implementing an integrated approach to advance TNTP’s identity among all staff constituencies, and broadening awareness of organizational programs and priorities.
Specifically, you will:
- Develop comprehensive communications strategies (including goals, messages, and advice on tactics) to ensure that staff feel connected to TNTP’s mission and receive clear, compelling, and consistent messages about everything from routine events like benefits enrollment to complex decisions about organizational identity.
- Build strong relationships with TNTP’s Executive Team and Leadership Team and key leaders throughout the organization, helping them anticipate and respond to internal communications challenges, and facilitating cross-departmental collaboration where necessary.
- Positively impact staff engagement through the development and implementation of targeted internal communications campaigns.
- Lead special projects related to strategic communication, including the design of the annual staff conference, quarterly Town Hall meetings, regular Brown Bags, and cross-departmental initiatives that involve a communications liaison.
- Provide strategic input on all high-priority internal communications and ensure messaging is aligned, consistent, and compelling.
- Collaborate with TNTP’s external communications team on initiatives that impact both internal and external audiences.
- Manage complex projects to completion—even in the face of ambiguity and tight deadlines.
What You Bring
We are looking for amazing people who have diverse backgrounds and experiences, are inspired by our mission and are highly motivated to change children’s lives through education. You’ll be right at home here if you learn from failure and overcome adversity, cultivate strong relationships, understand the power of diversity, advocate for equity, aspire to lead through inclusion, and push yourself, your work and the people around you to the next level. We encourage those with the following identities to apply: Black, Latinx, Asian American, and Pacific Islander, Indigenous people, LGBTQIA+ and non-binary people, veterans, people living with disabilities, and others with lived experience being part of marginalized communities.
We expect the Director, Internal Communications to:
- Be an outstanding communicator. You are a highly skilled communicator with a clear and compelling voice, a sensitive ear, and a knack for finding simplicity in complexity. You’re attuned to the experiences and concerns of your audiences, and it’s second nature for you to adapt your writing accordingly—and often on a tight deadline. In addition to developing compelling messages, you have experience designing creative communications campaigns and telling powerful stories using diverse communications channels.
- Motivate and influence others to act. You are as comfortable advising members of our Leadership and Management Teams as you are working with your team. You authentically collaborate, develop, and manage high-level relationships that build investment in our internal communications strategy and deliver results. You bring out the best in your team while coaching and developing others.
- Drive strategy and innovation. You are a strategy setter who can use communications tools to generate innovative and nuanced solutions to complex challenges and provide a strong strategic vision. You are adept at building and executing strategies that improve diversity and inclusion and drive equity across teams and organizations.
- Model cross-cultural agility. Authentic self-reflection, self-awareness, and high emotional intelligence are central to who you are as a leader, and you utilize these skills to shape a culture of diversity, equity, and inclusion. You have an adept cultural understanding of yourself and use your understanding of yourself and others to build trusting relationships with colleagues and clients.
- Build relationships. You’ll regularly partner with a variety of internal stakeholders. You have an ability to connect and build relationships with diverse communities. Bilingual abilities are a plus. Spanish language preferred.
- Deep experience and expertise in communications strategy (5+ years of experience preferred); experience with internal communications or leading organizational change efforts highly preferred; experience with nonprofit, education, or social justice organizations preferred but not required.
- A commitment to equity-centered and asset-based communications, relationships, staff engagement and outcomes within a diverse organization.
- Superior writing, editing, and visual communications skills, including a proven track record of writing effectively for different communications vehicles, formats, and audiences, and the ability to simplify complex information. Experience thinking strategically and creatively, and distilling complex and potentially controversial issues into compelling messages and materials for a variety of audiences.
- High degree of emotional intelligence and a proven ability to collaborate with diverse stakeholders and build strong relationships.
- Superior project management skills and a track record of consistently managing complex, high-stakes projects—often several at once—with many stakeholders and tight timelines.
- Experience managing, developing, and retaining a staff to consistently deliver high-quality work and meet goals.
- Fluency/expertise in graphic design and associated tools (preferred).
What We Offer
TNTP offers a competitive salary commensurate with experience in a similar position with the potential for an annual performance-based bonus. The salary range for this position is $80,000-$120,000. New hires are typically brought into the organization at a salary between the range minimum and midpoint depending on experience and in alignment with internal equity. We offer a comprehensive benefits plan, covering the majority of the employee premium for the base medical plan and subsidizing the majority of costs for a spouse/domestic partner and children. Other benefits include dental and vision plans, disability, life insurance, parenting benefits, flexible spending account options, generous vacation time, commuter benefits, referral bonuses, professional development, and a 403(b) plan with employer matching. We also offer an inclusive environment where staff are encouraged to bring their whole selves to work every day. TNTP may offer a relocation stipend to defray the cost of moving for this role, if applicable.
We recommend including a cover letter in your application addressing why you are interested in TNTP and how your experience has prepared you for this position. The priority application deadline for this position is November 12. After that date, applications will be considered on a rolling basis. It is in your best interest to apply as soon as possible. Please submit your application online.
To apply for this job please visit tntp.wd5.myworkdayjobs.com.